A 99.9% Server Uptime
Our cloud web hosting platform is based on a steady, topflight hardware architecture and a heavily modified Linux variation. This is why, regardless of what your website is, or how many website visitors you have, or even in case there is a distributed denial–of–service assault, our physical machines will stay up and running and your websites will remain visible online.
All Linux cloud web hosting packages plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee stays the same.
A 99.9% Network Uptime
If you would like to supply a superior hosting service, you can scarcely rely on the default network configuration in a datacenter. We have built our very own custom network so as to ensure a super–fast connection speed with the rest of the world.
And thanks to this, irrespective of which data center facilities you opt for: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you will enjoy a guaranteed 99.9% network uptime. And this guarantee applies to all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your money at stake, you cannot feel really secure. That is why, with all our cloud hosting plans we offer a 30–day money–back guarantee. If you do not feel pleased with our web hosting service or in case you would like to use a more robust hosting solution, such as a Linux VPS web hosting packages or even a Linux dedicated servers hosting packages – you’ll receive your money back in full, without secret fees or reimbursement charges.
24/7 Technical Support
If you run a web hosting firm, your support engineers are of highest importance. That’s why we’ve cautiously chosen a very qualified group of support engineers, each with lots of years of experience behind his back. Thanks to them, our company offers 24x7 support with each of our web hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All enquiries are responded to in less than 60 minutes and our average support ticket response time is just 20 minutes!