Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You’ll find almost all the answers to your questions in the user–friendly Help Center incorporated into MarkTel Corporation’s Online Control Panel. It boasts an ever–growing knowledge base with commonly asked questions and exhaustive educational articles contributed by our trained technical support staff.

  • Top quality support service

  • How–To Video Clips

  • We have prepared a selection of how–to video tutorials that visually explain how to remedy a common problem connected with your Linux cloud web hosting packages account. You’ll find the how–to videos in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 customer support service with a one–hour ticket response time guarantee. A team of seasoned customer service technicians will be online for you to respond to all the questions that you may possibly have. During non–busy hours, an answer will be provided within just twenty minutes.