1 hour ticket response
MarkTel Corporation’s team of support engineers is specialized in offering swift answers to all your questions. We’ll examine your technical support ticket the second it’s been delivered and will reply back to you with a solution to the problem within maximum one hour after the trouble ticket submission. Actually, our average trouble ticket response time is 20 minutes.
A First–Class Support Service
Each member of our customer support staff has lots of years of experience in the Linux cloud web hosting packages niche and the vast majority of them have worked for us for at least five years. They all are prepared to reply to all your queries in the most competent manner possible.
An Easy–to–Browse Help Center Section
Incorporated into the Online Control Panel is an intuitive Help section, which includes a variety of information sources. You can search through a frequently updated knowledge base offering web hosting account administration articles and web site management articles, watch the instructional video tutorials or have a look at our F.A.Q. repository.