Help and Support Channels
A 1–hour Ticket Resolution Warranty
Each ticket you post to our client support staff will be responded to within up to 1 hour. The common requests will be taken care of instantly. Nonetheless, if the assistance inquiry you have posted calls for the assistance of a skilled admin technician, we are going to send the ticket to him and will notify you about the hold–off.
Top–quality Client Help Service
Our technical help and support staff is going to be online for you 24x7x365 to to take care of all help demand tickets that you send. We offer client assistance for the software programs that are pre–installed on your hosting server. These include our in–house built Online Control Panel, the preferred OS along with the server management panel (with respect to the VPS type).
An Educational Help Section
In the Online Control Panel that is included 100% free with the virtual server, you will discover an informative Help section, that features all you should learn about taking care of your internet sites and programs. We have introduced a wide array of how–to reports and video courses that demonstrate the essential site managing tasks in an easy to comprehend form.