Q: Why do I have to transfer my site? What does website migration include?
A: When your current hosting provider can no longer measure up to the requirements of your site, or when you undergo continuous downtime, or if you have to wait for hours for the client support staff to get back to you, it might be smart to swap your hosting provider, i.e. to move all the files for your websites as well as your databases from your present provider to your future provider. At MarkTel Corporation, we are aware that this can often be difficult & time–consuming. That is the reason why we’ll accomplish all that for you for free!Our highly qualified technical team representatives will transfer your website content from your present hosting provider to us. Our technicians have got extensive experience with web site migration and can take care of everything – from a regular WordPress–driven weblog or Joomla™–powered site, to a highly elaborate, custom–made app.
Q: How long will it take for my site to be migrated over to your platform?
A: We try to accomplish all web site migrations as quickly as possible. Nevertheless, we do not have a set time frame for web site migrations. There are several things that you need to consider – the sheer size of your website and the workload of our website migration team, etc. We constantly strive to implement each migration within 48 hours. With smaller websites, our staff typically manages to finish in under 24 hours.
Q: My privacy is crucial to me. What info do you require?
A: We don’t request any information that is private. We will need, however, the login info for your old hosting account along with the name of the web site that you want to transfer.
Q: You will access sensitive info. How can I be sure that you won’t misuse it?
Q: Will my site be offline during the transfer?
A: No. Your web site will remain fully operational during the transfer. As soon as everything is completed on our end, we’ll tell you so that you can preview it and check for problems. If everything is fine, all you will need to do is change your domain name’s DNS settings.
Q: Will my present hosting provider need to provide any information/assistance?
A: While we move your web content, your hosting provider won’t be aware of the migration at all. We will not get in touch with them in any way.
Q: Which web hosting platforms do you support?
A: Yes. We support all common Linux–based web hosting platforms. We don’t support Windows–driven hosting platforms, as we don’t provide Windows hosting solutions ourselves.Furthermore, we don’t support proprietary site creation and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.